terms of service

Please accept the following terms of use (hereinafter referred to as the "Terms") when using this website (hereinafter referred to as the "Service") operated by 100Little Moments (hereinafter referred to as the "Company"). By accessing the Service or purchasing something from the Company, you are engaging in our "Service" and agree to be bound by these Terms. These Terms apply to all users of the Service (hereinafter referred to as the "Customer").

Any new features or tools which are added to the Service shall also be subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. It is your responsibility to check these Terms periodically for changes. Your continued use of or access to the Service after any changes to these Terms of Use constitutes your acceptance of the revised Terms of Use.



Article 1 (Overview of the Service)

This service allows customers to purchase and create original miscellaneous goods (hereinafter referred to as "Original Products") through our designated website. Original Products are created based on images, text, etc. (hereinafter referred to as "Product Materials") provided by customers.



Article 2 (Conditions for buying and selling original products, application for production, cancellation, etc.)

1. Customers who wish to purchase or create original products through this service must select a payment method for the original products using the method designated by our company and then apply to purchase the original products with our company. Please refer to the "Notation Based on the Specified Commercial Transactions Act" for the terms of payment methods. By completing the purchase application process, customers are deemed to have agreed to these Terms and Conditions.

2. Before completing the purchase application procedure pursuant to the preceding paragraph, the customer shall provide the product materials to the Company on the original product purchase page.

3. For products that require a design confirmation process before production begins, if we do not receive a reply within 5 days of receiving the design, or if you indicate in advance that confirmation is not required, we will proceed with production.

4. After this Agreement has been established, the Customer may not terminate this Agreement under any circumstances.

5. In addition to these Terms and Conditions, customers shall comply with the sales conditions set forth by our company for each product.

6. We do not accept returns or exchanges of our original products for personal reasons. Please refer to the "Notation Based on the Specified Commercial Transactions Act" for the conditions for returns and exchanges.

7. For any reason, we cannot guarantee any amount that exceeds the price of the product you ordered.



Article 3 (Use by Minors)

1. Minor customers must obtain the consent of their legal guardian, such as a parent, for all use of the Service, and must use the Service with the consent of their legal guardian.

2. If a minor uses the Service under false pretenses that they have consent from their legal guardian, even though they do not, they will not be able to cancel any legal actions related to the Service.

3. If a customer who was a minor at the time this Agreement was established uses the Service after reaching the age of majority, the user will be deemed to have ratified all legal acts related to the Service.



Article 4 (Delivery, etc.)

1. If the customer is unable to receive or receive the original product, we will re-deliver or re-send it at the customer's request. In this case, the customer will be responsible for the cost of re-delivery or re-sending.

2. If the original product is a tangible item (such as a mug), and the customer does not receive the original product and it is returned to our company by the delivery company, the cost of returning the original product shall be borne by the customer.

3. In principle, our company will store mail returned by the courier for 10 days from the date of receipt. Mail that has passed this period may be destroyed or disposed of without prior notice to the customer. In this case, the cost of destruction or disposal shall be borne by the customer, and the cost of the original product received by our company shall not be refunded to the customer.



Article 5 (Posting reviews, etc.)

1. Customers shall post reviews at their own risk. Furthermore, customers shall guarantee to the Company that such reviews do not infringe the rights of any third party.

2. Reviews posted by customers will be posted on this site after being reviewed by our company.

If we do not deem the review appropriate for publication, it will not be published.

3. All rights relating to reviews posted by customers (including the rights set forth in Articles 27 and 28 of the Copyright Act) belong to our company. The poster shall not exercise any moral rights or other rights relating to the review.

4. Reviews that fall under any of the following items may be made private without notice as necessary. In addition, we will not disclose the reason for such non-disclosure to you.

(1) When there is no specificity

(2) If the review is not based on the original product

(3) When a string of characters that is not a sentence is included

(4) In the event of a violation of Paragraph 5 of this Article.

(5) Any other case determined by the Company.

5. Customers must not include any of the following content in their reviews:

(1) False information

(2) Personal information

(3) Content that slanders a third party

(4) Content that leads to other sites, or that is for commercial purposes or advertising or promotional purposes

(5) Images made up of repetitive text, spam, and symbols

(6) Content that includes specific political or religious principles, opinions, or claims

(7) Content that includes discriminatory language

(8) Content that is vulgar, harmful, indecent, or otherwise disgusting to others

(9) Solicitation

(10) Illegal acts

(11) Any other content that the Company deems inappropriate.

6. The Company may freely reproduce, quote, disclose or otherwise use the content of a review free of charge without notifying the customer who posted the review, and the customer agrees to this.

7. Customers are prohibited from reprinting, diverting, editing, duplicating, or otherwise using reviews posted by other customers.

8. The period for which reviews are displayed and the period for which they are stored by the Company may be determined at the Company's discretion, and customers shall not be able to object to such determination.

9. We are not obligated to back up or restore reviews, and shall not be liable for any damages suffered by customers as a result.



Article 6 (Reconsignment)

The Company may, at its discretion, subcontract all or part of the work required for the provision of the Service to a third party without obtaining the prior consent of the Customer. In such cases, the Company will impose on the subcontractor the same obligations as the Company itself under these Terms of Use.



Article 7 (Handling of Personal Information)

We will appropriately acquire, use, and manage your personal information, or provide it to third parties, in accordance with our separately established "Privacy Policy."



Article 8 (Prohibited acts, etc.)

1. Customers shall not engage in any of the following acts:

(1) Providing false or fictitious information to the Company

(2) Using the Service for purposes other than purchasing original products

(3) Any act of slandering, libeling, or threatening the Company.

(4) Any act that damages the credibility or reputation of the Company, or that interferes with the business of the Company, or that could result in any of these.

(5) Any act violating laws, regulations, court judgments, decisions or orders, or legally binding administrative measures.

(6) Any act that may be harmful to public order or good morals.

(7) Any act that infringes the intellectual property rights, such as copyrights, trademarks, patents, or other legal or contractual rights of the Company or a third party.

(8) Conducting business for yourself or a third party based on information obtained through the use of the Service

(9) Disassembling, decompiling, reverse engineering, or otherwise analyzing the source code, structure, ideas, etc. of any information obtained through the use of the Service.

(10) Any act of copying, modifying, adapting, or combining the Service with other software.

(11) Any act that destroys the security devices or security codes built into the Service.

(12) Sending malicious programs such as computer viruses to the Company

(13) Any other act that the Company deems inappropriate.

2. If the Company determines that the Customer has violated or is likely to violate these Terms and Conditions, or that the Customer has engaged in or is likely to engage in any of the prohibited acts set forth in the preceding paragraph, the Company may terminate this Agreement without incurring any liability to the Customer.



Article 9 (Intellectual Property Rights, etc.)

1. All copyrights, trademarks, other intellectual property rights, and other rights to the information, content, etc. within the Service belong to the Company or a third party with legitimate rights.

2. You warrant to us that the product materials you provide to us do not infringe any copyrights, trademarks, other intellectual property rights, or any other rights of any third party. If a third party makes a claim, objection, or demands damages against you, you shall handle and resolve the matter at your own responsibility and expense.

3. If you provide product materials to us, you grant us a license to use such product materials free of charge to the extent necessary for us to provide the Service. You shall not exercise any moral rights of author with respect to such use by us.

4. If copyright, trademark or other intellectual property rights arise in an original product, such intellectual property rights shall be reserved by our company or a third party with legitimate rights. However, intellectual property rights in the product materials shall be reserved by you or a third party that has granted you a license to use them.

5. The Customer's use of the Original Products shall be limited to the extent necessary for the Customer's personal use, and the Customer may not use the Original Products beyond the scope of personal use (including, but not limited to, use for the purposes set forth in Article 8, Paragraph 1).



Article 10 (No Warranty)

We make no warranties, express or implied, that:

(1) The accuracy, legality, usefulness, etc. of the Service and reviews

(2) To completely reproduce the product image in providing this service.

(3) The Service is free from errors, bugs, and other impediments.

(4) The Service and Reviews do not infringe any copyright, trademark, or other intellectual property rights of any third party.

(5) The servers of this service are free of viruses and other harmful components.



Article 11 (Suspension, Termination, etc. of the Service)

1. Our company may suspend provision of the Service without prior notice to the customer if any of the following events occur:

(1) Maintenance and inspection of systems, infrastructure, etc. for providing the Service

(2) Failure of systems, infrastructure, etc. for providing the Service

(3) Force majeure, such as natural disasters such as earthquakes and tsunamis, and actions or omissions by public institutions

(4) Any other case where the Company deems it necessary.

2. The Company may discontinue the Service by notifying the Customer at least one month in advance.

3. Even if the Customer suffers damage as a result of the Company suspending or discontinuing the Service pursuant to the preceding two paragraphs, the Company shall not be liable for any such damage.



Article 12 (Changes to the Service)

1. The Company may change the content of the Service in whole or in part without prior notice to the Customer.

2. Even if the customer suffers damage as a result of the Company changing the content of the Service pursuant to the preceding paragraph, the Company shall not be liable in any way.



Article 13 (Exclusion of anti-social forces)

You represent and warrant that you are not and will not be affiliated with anti-social forces (which refers to organized crime groups, members of organized crime groups, persons who have been members of organized crime groups within the last five years, associate members of organized crime groups, companies related to organized crime groups, corporate racketeers, racketeers pretending to be social activists, or organized crime groups with specialized intelligence, or other persons of similar nature), and that you will not engage in any illegal acts such as violent acts, fraudulent or intimidating acts, or acts of obstruction of business. If you violate any of these representations, you will accept the termination of the provision of this service without any objection.



Article 14 (Force majeure)

If the provision of the Service is delayed, becomes difficult, or becomes impossible due to natural disasters, network failures, virus damage that cannot be prevented by normal virus countermeasures, or other reasons beyond the control of the Company, the Company shall not be liable for any damages incurred by the Customer as a result thereof.



Article 15 (Disclaimer)

The Company shall not be liable to you or any third party for any damages incurred as a result of your inability to use the Service due to the provisions of these Terms of Use.

We shall not be liable for any damages whatsoever arising from the use of this service by you or any third party or in connection with this service, regardless of the cause.



Article 16 (Transfer of Rights and Obligations)

You may not transfer to a third party or pledge as security any contractual status under this Agreement or any rights or obligations relating to the use of the Service without our prior written consent.



Article 17 (agreed jurisdiction, etc.)

These Terms shall be governed by and construed in accordance with the laws of Japan, and any disputes relating to the Service or these Terms shall be submitted to the Tokyo District Court as the court of first instance with exclusive jurisdiction.





[Terms regarding copyright and unproducible designs]

We will not allow the creation of original products using this service with designs that may infringe on copyrights, portrait rights, or other rights (they may be considered "pirated goods" or "copyrights").

If you are considering purchasing, please check the data once again before submitting it.

The following data cannot be accepted for personal use, whether paid or free, unless permission has been obtained from the copyright holder.

We also have standards for violent and sexual content. In particular, we will not accept the following data unless you have received official permission, regardless of whether it is for personal use (enjoyment), as a free gift, or as a single item.



・If you are using someone else's photo without permission

(Example: Photos of celebrities, models, voice actors, or other people active in the media, or illustrations that replicate them)

・Logos and family crests of existing groups and brands

(This includes designs that are clearly reminiscent, such as when the customer draws a similar design or when the design is based on an existing logo.)

・If the design is the same as a product already on sale

(Example: designs that are the same as official merchandise from artists or anime, or designs that clearly resemble official merchandise)

・Designs that violate public order and morals

・Unethical and antisocial expressions

・Discriminatory or sexual expressions

-Depictions of sexual acts and sexual nudity

- Expressions of brutal violence, bloodshed, bodily harm, etc.

- Expressions of drug or poison abuse

-Depiction of violent crimes

- Other expressions that are likely to cause extreme fear, discomfort, disgust, discrimination, insults, hatred, etc.

In addition to the above, there may be data that we determine cannot be produced, or there may be cases where production is not possible during the production process.



We cannot be held responsible for any delays in delivery or any damage or trouble that may result from this.

Please note that we do not judge whether all data constitutes a violation of rights. We do not judge whether all data submitted by our company infringes on the rights of third parties. Photographs and illustrations submitted by customers are generally deemed not to infringe on any portrait rights, copyrights, trademarks, design rights, or other legal rights of third parties.

We will not bear any responsibility if a dispute arises with the rights holder after printing. Submitted data is generally assumed to not infringe portrait rights, copyright, trademark rights, design rights, or any other legal rights. We will not bear any responsibility if a dispute arises with the rights holder after printing. This is assumed to be acknowledged when placing an order, so please make sure that the data is correct before submitting it.



Supplementary Provisions These terms and conditions will come into effect on December 1, 2024.



(Contact Information)

If you have any questions about the Terms of Service, please contact us at info@100littlemoments.com